Experience Design Board: A tool for visualizing and designing experience-centric service delivery processes
نویسندگان
چکیده
منابع مشابه
Designing and Testing User-Centric Systems with both User Experience and Design Science Research Principles
The User Experience (UX) and Design Science Research (DSR) paradigms have much in common; they both contribute to Information Systems (IS) research by providing guidelines for designing successful Information Technology (IT) systems. We are working toward a research paradigm that combines the best elements of DSR and UX for designing user-centric IT systems with an outstanding user experience. ...
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ژورنال
عنوان ژورنال: Journal of Retailing and Consumer Services
سال: 2018
ISSN: 0969-6989
DOI: 10.1016/j.jretconser.2018.07.021